"A fool´s paradise is a wise man´s hell."
Cruxen Basic Installation Services are ideal for reducing the demand on limited resources and expediting network projects. Cruxen certified technicians will ensure that the product is functioning and configured according to the basic network design you provide, delivering a great head start to your projects.
With that in mind, the way to process, store, move and manage that information is also critical to your success.
The network infrastructure plays an integral role in meeting this challenge. You need a network that aligns with the business strategy, offering the highest reliability, availability and mobility
You need a network that effectively and securely links employees, customers and suppliers to important information when and where they need it.
Cruxen services offer the focused expertise and best practices to help you assess, plan, implement and operate the most effective data networking solutions for your business. From our side, whether you are looking for a simple upgrade or for a more complex engagement, you can expect dedication, hard work and focus on high-quality results. We are problem-solvers who take project responsibility seriously and tackle technical and non-technical challenges to deliver useful and effective results on time and on budget.
To make it viable, we rely on focused expertise to help you successfully deploy and manage complex multi-technology or multi-vendor solutions:
Provides technical direction and expertise
Conduct Performance and Security Assessments
Interview stakeholders to determine business needs
Update current network designs
Provide recommendations and design examples for future network strategies
Oversee day-to-day execution of tasks
Coordinate with Project Manager & Executive Sponsor to ensure barriers are removed
Review and analyze network audit and performance evaluation findings
Develop Performance and Security Assessment Report
Present and Review Performance and Security Assessment Findings & Recommendations
Present and Review recommendations for network optimization strategy
Provides technical direction and expertise
Conduct Optimization Assessment
Perform auto discovery with working knowledge of appropriate tools.
Perform monitoring and measurement of network segments utilizing Agilent Advisor
Report status and communication
Oversee day-to-day execution of tasks
Coordinate with Project Manager & Executive Sponsor to ensure barriers are removed
Review and analyze network audit and performance evaluation findings
Develop Optimization Assessment Report
Present and Review Optimization Assessment Findings & Recommendations
"If passion drives you, let reason hold the reins."
Cruxen expertise is the key to successful implementations. Cruxen may supply the resources necessary to ensure a successful implementation of the network infrastructure products deployed in your environment. By leveraging Cruxen Advanced Services, you can start fast and complete your projects on time and on budget, resulting in enhanced performance, productivity, and profitability.
Need to take full advantage of what’s already in your network? Cruxen can review your current infrastructure and business processes and make recommendations for optimizing your current environment to maximize performance, reliability, or security.
Cruxen can provide the necessary information to fine tune your environment for maximum performance. This includes refining both the technology and business processes. We can focus on the technology and work directly with the products and solutions, or we can look at the way your staff is currently doing their jobs. We offer recommendations on how to utilize the technology you have to streamline processes and maximize your valuable time.
Cruxen may review your current security posture and recommend changes that can be performed by yourself, by a third party or by a Cruxen engineer. These changes can include enabling or disabling features of your current hardware, or enhancing policies to ensure the right people have access to the right information.
"The single biggest problem with communication is the illusion that it has taken place."
In the ideal world, components would not fail...
In real world, they do!
According to Murphy law, they will fail exactly on the moment/place where it hurts more (i.e.: hitting Finance by the end of month or by the Fiscal Year closure)
While Cruxen is not able to recreate the ideal world, there are a few actions that can significantly mitigate the need for fix and repairing.
In first place, by improving environmental conditions, the kit EOL may be significantly extended. With that in mind, one of the areas of Cruxen expertise (normally addressed during an initial health check) are the environmental conditions:
Evaluating and designing solutions to make sure operating temperatures will remain within manufacturer suggested limits. This may significantly impact the life of all the components in a very positive way.
- Evaluating and designing solutions to keep power stable – This will save the power supplies while protecting the remaining components from peaks
- Evaluating and designing solutions to protect against external agents such as dust, contamination, acids, etc…
- Evaluating and designing solutions / deploying procedures for manipulating components to avoid devices mishandling (i.e.: static electricity induced by mishandling components, (which in theory would have to be performed by qualified engineers only), is actually responsible for almost 1/3 of all the failures)
In summary, the number of failures can be significantly reduced after the right procedures are in place and a number of conditions are ensured. Although this reduction may be significant, at the end there will be always the need to handle some failures.
While many other actions may / should take place to reduce the MTTR (ie: onsite spares, redundancy mechanisms, etc…), a number of procedures will be required to recover these components.
While in most cases, this may be achieved through the contract backup with the manufacturer, some additional actions may take place in parallel. Simple components replacement / repair such as fans, interfaces or similar devices may not require the manufacturer to be involved and older components may not justify its repair.
As part of the support contract, Cruxen may work with you on finding in advance the most appropriate solution for each case.
"Measure not the work until the day´s out and the labor done."
Cruxen Project Management Services are based on the Project Management Institute’s best practices and methodologies. Although many project managers may share similar methodologies and processes, our experience is focused on IT infrastructure and security. We offer flexible engagement models to tailor our work to match your project requirements
The Cruxen Project Manager is meant to serve as the single point-of-contact for the customer and implementation team during the Services engagement. The PM Responsibilities include:
Establishing and managing the Services schedule including the agreed maintenance windows Establishing and managing the communications plan, including status reporting Ensuring the Services delivered are in accordance with the Statement of Work / Contract Reviewing Service deliverables for compliance with scope and quality Reviewing planned and desired tasks, and facilitating Change Management as appropriate Identifying, monitoring and managing Services risk, issues, and escalations Monitoring the Services budget and invoicing